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Newsletters and case studies are now on the FAQ page.
 
  Frequently Asked Questions

and other information

Here you will find answers to some of the most commonly asked support queries, Case Studies and recent Newsletters.

If you are not the GoldMine Administrator please check with either your administrator or RD Associates before making changes to your system and always make sure you have a good backup first.

 

 
GoldMine pdf's ...

Viewing Company & Contact in the Calendar display?

Wild Card Searches in GoldMine SQL

Publishing your GoldMine Calendar

Importing from Excel

Creating Letter Templates

How to do a mail shot

Simple Filters

Unable to access GoldMine Help

Creating HTML Email Signatures

Change the label colour for empty fields

 

GoldMine Quick Bits ...

Opportunity Manger Products

Did you know that if you enter products into the lookup table you can include the price by entering it after

a // command?

 

GoldMine PE Licence //£395

 

This will automatically enter the description into the field and the value into the Price field.  The Amount will then automatically be calculated from Price times Quantity.

 

How can I change the Goldmine shortcut to log on with a username?

1. Right-click on your GoldMine icon

2. Select <Properties>

3. Edit the "Target: " value to include " /u:USER-LOGIN-NAME " after the path to GMW6.exe

Example...

Target: X:\crm\gm_svr\gmw6.exe /u:PAM

 

This will now login with the username of PAM instead of the default Windows userid.

 

Want to make sure you follow up all activities?

When completing an activity, you can have Goldmine select the “schedule a follow-up” box automatically?

Open the username.ini, and under the [GOLDMINE] section, place the following command:

 

Followup=1

 

User Friendly Dates

Did you know that GoldMine allows you to enter shortcuts for dates to help you increase your productivity?  In your daily activities you can make the best use of your time by minimizing repetition.

 

When scheduling an activity for instance, select Schedule|Call.

Click in the Date field.

If you'd like to schedule the activity for one day into the future, type "1d".

Then press Tab.

 

The date of the activity will advance to tomorrow.  Use the same method for week (w), month (m) or year (y)For example, to schedule a call for 2 weeks time enter 2w.

 

Display Activity Code in History Tab

By default, the History tab shows the Result Code of an activity, but not the Activity code.  If you want to display the activity code as well you need to add the following line to the username.INI files.  For example I log in as PAM so I need to add this to the pam.ini file.  It does mean that this change has to be made for each user that requires it.

 

NOTE: Before making any changes to ini files make sure you have a backup of the files.

 

[ActvObj] (this section will probably already exist)

ShowHistActvCode=1 (add this line)

 

Analysing data in a given field

Using a SQL Query it is possible to get a summary break down by a given field.  For example, to see how many records in the database has each Source value.

 

On the Filters & Groups dialog, select the SQL Query tab.  If you don’t have access to this ask your system administrator or contact RD Associates.

 

Enter the query as below

 

Select Source, count(source) from contact1 group by source

 

Then click on the Query button to see the results. 

 

Use the [Save] button to save the query with a name for future use.

 

Any other field can be used instead of Source, or if it is a user defined field change Contact1 to Contact2 as well as changing the field name.

 

Newsletters

 

     Summer 2008

Christmas 2007

Summer 2007

Easter 2007

Christmas 2006

Summer 2006

GoldMine Outlook Integration

 

Case study

GoldMine provides world wide solution

 

GoldMine Release Notes

Compatibility Matrix

GMPE 8_03

GMCE 7 to 7_5

 

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