Training
RD Associates offer a wide range of courses for
GoldMine™, ACT!, Commence and QuoteWerks as well as
many other add-in products. GoldMine User and
Administration courses are available as public
courses in our Cranfield offices, and all courses
are available as one-company courses or workshops
either at Cranfield or on client sites.
All course delegates are provided with a course
manual, and courses are designed to give hands-on
experience rather than just theory.

Refreshments are included, as is lunch at the
on-site cafe which serves a variety of hot and cold
meals.
For more
information on any of the courses, click on the
following links. Each opens a pdf in a new
window.
GoldMine Essentials
GoldMine Sales & Marketing
GoldMine Database Management
ACT! Professional for Users
ACT! Professional for
Administrators
Details Plus Administration
QuoteWerks
for Users
Public Course Schedule
If you are not sure what you need please contact Pam
Mannell (pam@rdassociates.co.uk)
to discuss your requirements in more detail.
For further details or to book a place contact
training@rdassociates.co.uk or phone
01234-756011.
Bespoke Courses
RD Associates are able to provide a complete
tailoring service to adapt any of our standard
courses or develop bespoke courses to meet the
specific requirements of our clients.
There are two types of tailoring:
Firstly we are able to do a 'pick & mix' course
based on selecting the most relevant topics for your
staff, based on their previous experience and your
use of the system.
Alternatively, we are able to take a copy of your
database and completely customise the course
materials to cover your implementation of the system
and any specific business processes that you would
like included.